Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing or using the eSIMFly website and services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. The Service is operated by [Company Name], located at [Company Address] ("we," "us," or "our").

2. Description of Service

eSIMFly provides digital eSIM products that enable mobile data connectivity for travelers. Our services include:

  • Sale and delivery of eSIM data plans for various destinations
  • Account management and order history
  • Customer support for eSIM activation and usage

3. Account Registration

To purchase eSIM products, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Purchases and Payment

All purchases through our Service are subject to the following conditions:

  • Prices are displayed in USD and include applicable taxes
  • Payment is processed securely through our payment providers
  • eSIM delivery is instant upon successful payment
  • You are responsible for ensuring device compatibility before purchase

5. eSIM Activation and Usage

Upon purchase, you will receive:

  • A QR code for eSIM installation
  • An activation code for manual installation
  • Instructions for installation and activation

Data plans are subject to the validity period and data limits specified at the time of purchase. Unused data does not roll over after the validity period expires.

6. Device Compatibility

eSIM functionality requires a compatible device. It is your responsibility to verify that your device:

  • Supports eSIM technology
  • Is carrier unlocked
  • Is compatible with the destination network frequencies

We are not responsible for eSIMs that cannot be activated due to device incompatibility.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by [Company Name] and are protected by international copyright, trademark, and other intellectual property laws.

8. Prohibited Uses

You agree not to use the Service:

  • For any unlawful purpose
  • To violate any laws in your jurisdiction
  • To infringe on the rights of others
  • To transmit harmful code or interfere with the Service
  • To resell eSIM products without authorization

9. Limitation of Liability

To the maximum extent permitted by law, [Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from:

  • Your use or inability to use the Service
  • Network coverage or quality issues
  • Unauthorized access to your account
  • Any third-party conduct on the Service

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted network coverage or specific data speeds, as these depend on local network conditions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the new Terms on this page and updating the "Last updated" date.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

13. Contact Us

If you have questions about these Terms, please contact us at:

  • Email: legal@esimfly.com
  • Address: [Company Name], [Street Address], [City, Country, Postal Code]